

- HOW TO SETUP ACCESS BANK MOBILE APP INSTALL
- HOW TO SETUP ACCESS BANK MOBILE APP UPDATE
- HOW TO SETUP ACCESS BANK MOBILE APP PASSWORD
- HOW TO SETUP ACCESS BANK MOBILE APP BLUETOOTH
- HOW TO SETUP ACCESS BANK MOBILE APP DOWNLOAD
HOW TO SETUP ACCESS BANK MOBILE APP INSTALL


HOW TO SETUP ACCESS BANK MOBILE APP BLUETOOTH
HOW TO SETUP ACCESS BANK MOBILE APP UPDATE
HOW TO SETUP ACCESS BANK MOBILE APP PASSWORD
Don't store your username and password on your devices.For orders with "pending capture" status, customers must check whether such orders have been successfully captured by the Bank with a "pending dealing" status or rejected due to insufficient funds or other reasons before market open on the next business day. Pending Capture: order received after business hours and pending validity checking.Pending Dealing: pending order execution.Pending Cancellation: pending broker's acceptance of the request for order cancellation, no further amendment/cancellation is allowed.Pending Amendment: pending broker's acceptance of the request for order amendment, no further amendment/cancellation is allowed.Partially Cancelled: request of order cancellation is partially accepted by broker (with partial executions).Fully Cancelled: request of order cancellation is accepted by broker (without partial executions).Unexecuted: order cannot be executed upon the order expiry date.Partially Executed: part of the order quantity is executed upon the order expiry date.Fully Executed: all order quantity is executed upon the order expiry date.* eStatements for other accounts (including investment and securities accounts) are retained for up to 24 months.Īs a gentle reminder, we'll send you a push notification, email or text message when your latest eStatement is ready.Īfter you place an order, the order status will be ‘Pending Dealing’ (during business hours) or ‘Pending Capture’ (after business hours). If you don't see one, you can ask for a paper statement and we'll waive the fee. * Credit card eStatements will also be accumulated for up to 84 months. * eStatements for integrated accounts, HKD Current and Savings accounts are retained for up to 84 months
HOW TO SETUP ACCESS BANK MOBILE APP DOWNLOAD
You'll be able to view and download eStatements # from the last 7 years (84 months) *, and eAdvice from the last 3 months. You can access them any time once they're ready even when you're on the go. What's more, you can get statements and advice for your different accounts securely with just this one service. You can sign up for it in minutes, or if you just opened a new account, you'll be automatically registered for it. Of course, you can still print eStatements and eAdvice for your own records or save them on your computer if you'd like. By signing up for it, you'll help to save the environment by using less paper while getting the information more quickly. This will make sure you have a clean install and will refresh the link between the app and your device.Our eStatements and eAdvice service lets you access your statements and advice in online and mobile banking. If you encounter any teething challenges, you may uninstall and re-install the app.If your app information isn't updating or a feature is not functioning, you can try to log out and log back in to the app to reset the data.Ensure you wave your hand just above the sensor to (un)mask your account balance.If you don't receive our push notifications, please go to your app settings and permit notifications.You may contact us via our inbox feature to complaints or make enquiries.Additionally, you can turn on auto-updates for all your apps in your Play Store settings so that way you don't have to check to make sure you're up-to-date with our app.Ensure you have the latest build of the app installed due to bugs that may have been fixed in the updated app.You can confirm this by going to on your browser to view your network speed. Always check to ascertain you have a strong internet connection.If you don't receive email notifications, you may sign in to the app to update your email address under 'my profile'.
